Privacy Policy

1. Introduction

DeepStack Labs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and visit our website at deepstacklabs.co.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and account credentials when you register for our products.
• Usage Data: Information about how you interact with our products, including features used, pages visited, and actions taken.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store card numbers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and services.
• Process transactions and send related information including purchase confirmations.
• Send administrative information, such as updates and security alerts.
• Respond to comments, questions, and requests for support.
• Analyze usage patterns to improve our products and user experience.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our products (e.g., hosting, analytics, payment processing), subject to confidentiality agreements.

We may disclose your information where required by law or to protect the rights, property, or safety of DeepStack Labs, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at support@deepstacklabs.co.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of our services may not function properly without cookies.

7. Third-Party Services

Our products may integrate with third-party services (e.g., Stripe for payments, Supabase for data, OpenAI for AI features). These third parties have their own privacy policies, and we encourage you to review them.

8. Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: